Updating to a new version of the Second Life Viewer might cause the validation error to appear again, but repeating these steps will allow you to use the Viewer.įor more information on allowing an application to run without Apple's validation check, please see the Apple Support article on how to Safely open apps on your Mac. Using the Control-Click > Open method from within Finder will tell OS X to open the file regardless of the validation error, and you should be able to use the Second Life Viewer without further errors. The Second Life Viewer will open and be ready for use.In the new Finder window, Control-Click (right-click) on the viewer (Second Life Viewer.app) and select Open.When the error message appears, click Show in Finder this will open the folder where the Second Life Viewer is installed on your Mac.The good news is that it's relatively simple to tell your Mac to run Second Life when you receive this error.
How do I run the Second Life Viewer on my Mac if I'm receiving the "Apple cannot check it for malicious software" error?
The official Second Life Viewer is as safe to use on a Mac as it's ever been. We haven't changed how Second Life works on a Mac, or added any extra software to it, but at this time we're still in the process of updating to Apple's validation system. Any application (like Second Life) which does not have one of these validation signatures will display an error message:
#Kokua viewer bug mac os x
In late 2019, Apple added an additional step for developers working on Mac OS X apps that requires special validation signatures as a new security feature. Having trouble installing, updating or running Second Life on your Mac? You're not alone!ĭepending on the version of the OS X that your Mac uses, you may encounter an error when attempting to install or start Second Life for the first time after an update. Troubleshooting "Second Life Viewer" can't be opened because Apple cannot check it for malicious software error If you continue to have any problems running the viewer on your Mac, please contact our Support team for assistance. This will save your chat history and preferences so you don't lose them! You may wish to backup your user history and settings before uninstalling and reinstalling the viewer. Once downloaded, install the new viewer version as usual. If you're affected by this update bug, please completely uninstall any versions of the official Second Life viewer that you currently have installed, then visit our downloads page, or Release Notes page, to download the most recent version of the Second Life Viewer for Mac.
#Kokua viewer bug for mac
The good news is that we've successfully fixed this issue for the current versions of the Second Life Viewer for Mac, and that uninstalling and reinstalling the most current version of the viewer for Mac should resolve this problem. We've discovered and triaged a bug for some versions of Mac OS that prevented the automatic updater from successfully installing certain versions of the Second Life Viewer correctly. When I try to update Second Life on Mac OS, I get a "Failed to apply update" error. Troubleshooting "Failed to apply update" error on Mac OS
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